e-mail this page Restaurant Profile

    Word of Mouth
Our rating system explained

Name: Word of Mouth
Address: 729 Haddon Avenue
City: Collingswood
State: NJ
Zip: 08108
Phone: 856.858.2228
County: Camden
Cuisine: American
Region: South Jersey
Website: Www.njfoodforthough.com
Prices: $14 to $25
History: Owners of Food for Thought of Marlton, New Jersey, converted the old Gordon Phillips Beauty School on Haddon Avenue of downtown Collingswood into a well appointed, fine dining establishment.
Location: on Haddon Avenue
Description: This BYOB is is owed by Elizabeth and Robert Sanabria, the same couple that owns Food for Thought, in Marlton. This new addition to Collingswood's restaurant scene serves dishes on the same vein as Food for Thought, but in a more casual and moderately priced restaurant. Outside seating, under a fenced-in awning is a nice dining experience in warm weather.
Entertainment: Come on down to Collingswood for some unique shopping and dine in their fine restaurant.
BYOB only: Yes
Smoking policy: No smoking
Outside dining: Yes
Attire: Dressy Casual
Handicap accessible: Yes
Corkage Fee: No corkage fee
Payment options: Visa, Mastercard, American Express
Atmosphere: Casual
Hours: Monday to Saturday 11:30 to 2:30; 4 to 8:30
Sunday 4 to 8:30
Popular dishes: Portobello Mushroom Sandwich
Lunch: Yes
Reservations required: Requested
Catering/Banquet services: No
Stemware offered: Yes
Stemware charge no
Kind of stemware Nice selection of red and white wine glasses
Parking: No parking lot, but off street parking is fairly plentiful.
Driving Directions
Map this location

See something incorrect or missing
from this restaurant listing?
Let us know.

Editorial Review

At the current number of Italian BYOB restaurants (currently four and one more is on the way) in Collingswood, Word of Mouth offers a refreshing change of cuisine. Word of Mouth took over the old Gorden Phillips Beauty School, and transformed a non restaurant space to an upscale BYOB. Collingswood must have been quite happy to get Word of Mouth (the owners also own Food for Thought) since a nice street scaping project was completed on the sidewalk along the outside of the restaurant that has provided an outside seating area for diners. We love outside dining at restaurants, since it is so few and far between at restaurants in the Northeast. A red canopy drapes the outside seating area to shade you from the elements. On cool days, plastic walls come down to enclose the space. We understand that the owners place heaters in this area at night to accommodate busy restaurant nights. We aren’t thrilled at the prospect of dining outside in winter and wouldn’t suggest it, since the interior of the restaurant is so nicely appointed. The restaurant interior boasts high ceilings, a large picture windows overlooking the Avenue, art work decorated walls and plush seats. All this helps provide an upscale atmosphere for the restaurant.

Even on busy days, the wait staff seems ever present to whisk away dishes and refill the blue water glasses or just simple top off your wine glass. Since this is the owner’s second restaurant, the small touches that help enhance the dining experience such as nice wine stemware, plates, cloth table cloths and napkins are present. They even have a small front desk where the hostess greets diners, although I have never been overwhelmed with warmth from the hostess, this may just be part of the atmosphere the restaurant wants to set or a personnel issue.

Our multiple visits to the restaurant over a period of several months, allowed us to sample a good portion of the menu offerings. Everything on the menu appears fairly priced for both the quality of the food and the atmosphere of the restaurant. Each and every meal we had was quite tasty, although reading the menu may not launch you into a salivation of anticipation for the food to arrive, the food doesn’t disappoint. We complain that the menu is conservative with entree choices as opposed to being a bit more adventurous. As one of my dining companions noted “nothing on the menu really grabs me.” That maybe true about the entrees, but not the desserts. Every dessert was worth saving space for and all are recommended. Our read is the menu won’t excite you but the food is very good.

516 of 982 people found this review helpful
admin : Cherry Hill, nj
Reviewed on

My husband and I eat at your restaurant May 19th for our 25th wedding anniv. The food was great. We were so excited since this was our first trip. We had a lovely table in the window. The young girl who waited on us totally ignored us. We served our own wine (it was behind my husband) The water came half way through dinner and then stayed empty the entire night. (I\'m a water drinker) Our food came and we never saw with a server and our waitress never came back until our plates were cleared. (We would have liked cheese and pepper). We were not encouraged to haved desert so we left. My husband and I tryed not to let this spoil our evening, but it did. Service means everything. We were expecting better

Did you find this review helpful?
yes       no

463 of 913 people found this review helpful
khtonka : collingswood, NJ
Reviewed on 01/14/2004

very nice dining room, upscale but not to fussy. The staff is very attentive and the chef usually delivers the meals personally. One of my favorites is the rack of lamb and they also have several nice fish dishes. The creme brulee is some of the best I've had. I makes a nice evening out.

Did you find this review helpful?
yes       no

472 of 959 people found this review helpful
epicurious : collingswood, nj
Reviewed on 01/26/2004

The best after dinner coffee I have had in years. (the meal was not too shabby either!)

The first visit to this restaurant I ordered balsamic chicken dish and found it(it meaning, the chicken, the vegies and the rice) was completely drenched in tangy balsamic sauce which was a little overboard. On a return trip my companion bravely ordered the same dish even with warnings from me and the sauce was cut way back. Perhaps a bad night the first time. The soups are creamy and delicious. The staff is friendly and attentive(although I do concur with the editorial on the hostess-way cold). I can not wait until the warmer weather to try the outdoor experience.

Did you find this review helpful?
yes       no

449 of 902 people found this review helpful
joy : cherry hill, nj
Reviewed on

Until recently my husband and I went into center city for a special night out, friends told us about Word of Mouth and we are pleased we no longer have to go over the bridge for a wonderful meal. I had bass, and my husband had lamb both were excellant! The bread pudding dessert was -to die for- Our sever, (audrey?) was friendly attentive and professional... I would like to try eatin outside on a nice evening...if anything was a negative , it was the parking

Did you find this review helpful?
yes       no

442 of 881 people found this review helpful
tpiet3421 : Haddon Twp, NJ
Reviewed on

Overall, I was very disappointed with Word of Mouth. I had friends give them good reviews and decided to try it for myself. My wife and I went with two other couples. Everyone ordered something different, but nothing was that outstanding. The food was good, but forgettable. What was not forgettable was their service. Very cold and distant. It was like we were bothering them by ordering or asking for drink refills. Believe me, you will have to ask. When it was time to clear the plates and order dessert, they came out and handed us the check. No offer for coffee, dessert, anything. The experience for me was a one and done. Unless you plan on going enough times to get recognized, don't expect much in the way of service.

Did you find this review helpful?
yes       no

398 of 755 people found this review helpful
skinny0ne : Cherry Hill, NJ
Reviewed on

Fantastic! Went there for a holiday party. The room is clean and beautiful. I had the venisen filet which was out of this world. Friendly staff. Great food. Nice location. And the waitresses kept the wine flowing. A definite must go.

Did you find this review helpful?
yes       no

351 of 750 people found this review helpful
knpnorton : Mount Laurel, NJ
Reviewed on

We looked very forward to trying WOM but our experience was very lackluster. The dining room is well appointed and the waitress who seated us was attentive at first. We ordered our meal and roughly 45 minutes later half of our appetizer order arrived. Our appetizers were cold dishes, which don't require any cook time so the wait was completely unnecessary. Once our waitress showed up again we informed her we were missing an appetizer and she quickly made sure we received it. This was the quickest service we were to receive all night. Half way through the appetizers our main courses arrived which we refused until we were finished with our first course. The pear, walnut Gorgonzola salad was superb, a definite must and the seared tuna was fantastic.
For the main, my husband had the tilapia with lobster and he was very happy. I had the rack of lamb, which was overcooked. Unfortunately, no one bothered to check on us until my husband finished his meal. The worst part was when I told who appeared to be an owner/manager that my lamb was overcooked and all she said was "that one looks like it is medium-rare." Of the four chops I had, one "looked" MR, horrible service and the kitchen should learn the difference between MR and well done.
In all the service at WOM is terrible. They are understaffed and the kitchen has no concept of timing. And for a Friday night they did not appear very busy to have such problems. That being said, if your food is cooked correctly the food is quite good.

Did you find this review helpful?
yes       no

review this restaurant

BYOBguide Home | Privacy Policy | Disclaimer

Wine Advice From Us on Twitter
You can now receive suggestions on wine (20+years experience from BYOBguide on twitter. Follow @byobguide on Twitter. I buy all my own wine and tell you the price and if it is worth buying. ...
read more